Customized living services, licensed and billed correctly
Customized living is a waiver service delivered in assisted living settings, so providers must meet both MDH assisted living licensing and DHS waiver requirements. We help you line up the license, enrollment, service plans, and billing.
What's included
Licensing alignment
Making sure your assisted living license supports the services you provide.
MHCP enrollment
Help enrolling for customized living services.
Service plans
Service plans and records that match waiver authorizations.
Rate and billing support
Accurate claims that match authorized services.
Documentation reviews
Checking records against what you bill.
Survey readiness
Preparing for MDH surveys and DHS reviews.
Getting started is simple
Discovery call
A free conversation about your agency, your services, and where you need help.
Your plan
We recommend the right support, with clear priorities and a timeline.
Ongoing support
We do the work alongside your team and check in so you stay on track.
Frequently asked questions
What is customized living?
Customized living is a home and community-based waiver service provided to people living in assisted living settings, such as through the Elderly Waiver, CADI, and BI.
Do customized living providers need an assisted living license?
Customized living is delivered in licensed assisted living settings. We help you confirm your license and enrollment fit together.
Can you help with customized living billing?
Yes. We help match service plans, authorizations, and claims.
More ways we can help
Let's talk about your agency
Book a free discovery call. We'll learn where you need help and recommend the right next step. No pressure.